The City of Zurich relies on our expertise for its redesign

Achieving great things together: We contributed our many years of experience in UX, accessibility, web design, and web development to the City of Zurich's new website. Working hand in hand with the CMS team at Organisation und Informatik Zürich (OIZ) and the Internet services department at the City Chancellery (IND), we created a completely revamped website. It focuses on the concerns of citizens and impresses with its modern, user-friendly design.

Stadt Zürich - Website Relaunch

AI Solutions & EngineeringData Engineering

Our role

  • AEM CMS development (backend)

  • Product responsibility for AEM CMS

  • Support in establishing a governance structure

  • Optimization of development and monitoring processes

  • Support for the transformation to agile project methods

  • Design and expansion of new features

Project description: Foundation for a flexible and efficient website

The core of the project was a new, flexible structure for the content management system (CMS). We ensured that the editors of the City of Zurich could maintain their diverse content easily and efficiently. To this end, we developed a wide range of templates – from normal pages to news, publications, and events to official announcements. Special formats, such as city council resolutions and forms, were also taken into account. To make the work even easier, certain content, such as official gazettes, is even imported automatically.

Another important step was the central management of access rights. This clearly regulates who is allowed to edit which content. At the same time, a modern system for managing images and videos ensures that all media content is played efficiently and in the right place.

Mobile Ansicht der Stadt Zürich Website mit Navigation, Themenübersicht, Mitteilungen und Suchfunktion auf vier Smartphones.
Challenges

Established long-standing structures vs. agility and flexibility

A project of this magnitude presented challenges: many departments had their own ideas, which required good coordination. At the same time, our standards were high: top rankings on search engines and complete accessibility. In parallel, we introduced agile processes in an environment with fixed structures—an exciting task that we mastered.

Tablet-Ansicht der Stadt Zürich Website mit geöffneter Navigation zu Themen wie Bildung, Gesundheit und Stadtleben.
Our approach

Creating structures together and ensuring further development

When relaunching the website for the City of Zurich, we were more than just a service provider—we were an integral part of the team. Working hand in hand with OIZ, we contributed our expertise to accelerate the development processes and get the most out of Adobe Experience Manager (AEM).

The biggest lever here was the switch to agile methods. The result: shorter development cycles, faster releases, and the ability to respond flexibly to the wishes of the various departments. By establishing clear responsibilities and better monitoring, we created the basis for a stable and sustainable web presence.

Ansicht der Stadt Zürich Website im Bereich Aus- und Weiterbildung mit Titel und Themenübersicht.
Mobile Ansicht der Stadt Zürich Website mit Navigation und Themen wie Stadtleben und Umwelt & Energie.
Ansicht der Stadt Zürich Website mit geöffnetem Nutzerkonto-Menü und Service-Optionen.
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Client voice
Our collaboration with iundf Dewave was marked by professionalism, attentive listening, and patience. As non-experts, we felt expertly guided through the entire process of creating our new website from A to Z and our needs were always kept in focus. Thank you!
Max MusterDentist and partner of Swiss Dental Center
About the City of Zurich IT Organization (OIZ)

The Organization and Information Technology (OIZ) is the competence center for digitization and information technology for the City of Zurich. It supports departments, service divisions, and schools in all matters relating to information and communication technology and information security. Its tasks include strategies, standards, ICT infrastructures, data management, and procurement. With around 480 employees, the OIZ ensures modern and secure digital administration.

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